How to Raise a Complaint

Last updated: October 2026

Applesons Tree Service wants each homeowner who reaches out to be treated fairly and honestly. If something went wrong, tell us. This page covers how to file a complaint and what happens afterward. It is a general template, not legal advice.

What You Can Raise

You can write to us about:

• Your experience calling or contacting Applesons Tree Service
• How your personal information was handled
• Anything on this website that looks unclear or wrong
• The conduct of a provider we connected you with

Problems With a Provider

Providers in our network are independent businesses. Each one answers for its own quotes, pricing, work and customer service. If tree work on your property went badly, start by taking it up with the provider directly. Keep a written record of what you say and what they reply.

Still tell us. Feedback about providers helps keep our network honest, and a provider that repeatedly falls short may be removed. Know the limits, though. Applesons Tree Service cannot settle contract disputes, refund a provider's work or make decisions for a provider.

Filing a Complaint

Email contact@applesons.garden and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and the outcome you want from us

After You Write

We acknowledge complaints by email, usually within a few business days. Then we review what happened. That review may include contacting the provider. After it, we reply with what we found and any steps we are taking.

Still Unhappy?

Reply and ask us to take another look. You can also contact your state's consumer protection office or attorney general, or your local Better Business Bureau. For issues with licensed contractors, a state or local licensing office may be able to help too.

Contact

Email: contact@applesons.garden